Talk to us.
Questions about the assessment, your report, a refund, or the cue itself — drop us a line. We read everything.
Questions about the assessment, missing reports, technical issues, partnerships, anything else.
Office hours, Monday to Friday, 09:00 – 17:00 CET. Outside these hours, please email — we'll respond faster that way.
For refund requests on a paid report — see our Refund Policy for the full process and timeline.
For data access, deletion, or any other request under our Privacy Policy.
Registered office
1000 Skopje – Kisela Voda
Republic of North Macedonia
Registration №: EMBS 7931700
Tax №: EDB 4058026554597
Activity code: 70.200
About this site
This site is operated by Aksiro DOOEL Skopje, a private limited company registered in the Republic of North Macedonia (EMBS 7931700), with registered office at Chedomir Kantardziev 3, 1000 Skopje – Kisela Voda. Longrail Billiards is a trading name used by Aksiro DOOEL Skopje for its pool and snooker player-development digital products.
Payment for the Long Rail Report is processed by Paddle.com Market Limited as our authorised reseller and merchant of record. Paddle handles invoicing, sales tax, and payment-method security on our behalf.
For full legal terms, see our Terms & Conditions, Privacy Policy, and Refund Policy.